Identifly partnered with a major Australian airport to rapidly deploy the Delinea platform, strengthening privileged access controls across IT and OT environments.

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By prioritising high-risk assets first, the Airport enabled seamless yet secure access for staff and vendors while safeguarding operational continuity and passenger safety, delivered during a significant multi-year redevelopment program.

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The Challenge:

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Operational Technology (OT) systems underpin critical airport functions, from baggage handling and fuel systems to HVAC, airfield lighting, and passenger boarding bridges.

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With IT and OT environments converging, even minor disruptions could have had widespread operational consequences. Evolving cyber threats mean established OT systems require modern privileged access controls and monitoring to maintain resilience.

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Airports also rely on specialist contractors and vendors to support complex systems, making structured, well-governed privileged access essential.

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The Airport required a solution that could:

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- Rapidly secure high-risk OT systems

- Strengthen privileged access controls

- Improve third-party remote access

- Reduce insider risk

- Support compliance with the Security of Critical Infrastructure Act (SOCI) including reporting of NIST Cyber Security Framework controls.

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Our Approach:

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Identifly deployed Delinea in a phased rollout, beginning with high-risk OT assets.

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We implemented a secure access pathway enforcing least privilege, credential rotation, real-time session monitoring, and just-in-time (JIT) access to eliminate standing privileged accounts.

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The solution delivered:

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- Full audibility of privileged activity

- Consolidation of jump servers

- Secure, streamlined vendor remote access.

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By tightening privileged controls across employees, contractors, and third parties, the Airport reduced risk while maintaining operational efficiency. Vendors can now perform critical maintenance seamlessly without compromising system integrity.

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The Outcome:

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Through the deployment of Privileged Access Management (PAM), the Airport strengthened resilience across critical OT systems while delivering measurable operational improvements.

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Key outcomes included:

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- Faster, more secure remote vendor access

- Consolidated jump server infrastructure

- Reduced privileged credential exposure

- Improved SOCI compliance

- Enhanced visibility and audibility across IT and OT environments.
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The new access model improved the vendor experience while reducing security risk and supporting operational continuity.

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Key Benefits:

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- Rapid deployment aligned with architectural standards

- Streamlined and secure third-party access

- Reduced risk through just-in-time privileged access

- Improved visibility, control, and audibility

- Stronger compliance posture

- Increased executive confidence in OT resilience.

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Ready to safeguard your critical infrastructure? Identifly specialises in securing IT and OT environments across critical infrastructure sectors.

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‍If you’re looking to strengthen resilience without compromising operational efficiency, we can help.

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